The questions we get most before a stay, grouped by topic: your booking, your room, what's available at the guesthouse and where to find us.
Check-in is from 2 pm and check-out is by noon. If you arrive earlier and your room is ready, we're happy to check you in.
You can check out later if there's availability and your room isn't booked for that day. Just ask at reception.
If you arrive before 2 pm and your room isn't ready, just ask reception and we'll store your bags. We can also keep them after check-out until you're ready to leave.
Yes, as long as you're within the cancellation deadline. The conditions depend on your rate and the season you've booked for.
Yes! Book on our official website for the best price guaranteed, flexible cancellation terms and exclusive perks you won't find anywhere else.
Yes, we have rooms adapted for guests with reduced mobility. Let us know when you book so we can find the best room for you.
We have free cots for children under 2, subject to availability. Please let us know when you book. Extra beds are available too; just ask reception.
Pets are not allowed, except assistance dogs and dogs attached to the Armed Forces and the State Security Forces.
Yes, we serve a buffet breakfast with a selection of hot and cold options every day from 7:30 to 11 am.
No, but you'll find plenty of bars and restaurants nearby where you can enjoy Sevillian and Andalusian food. Ask at reception and we'll be happy to suggest places that suit your tastes and needs.
We don't have our own car park, but there are several public car parks nearby. Get in touch with reception before you arrive and we'll help you find the best option for your vehicle, location and availability.
Yes, our reception is staffed 24 hours a day, every day of the year.
Yes, you can use free Wi-Fi in the rooms and throughout the shared areas.
We're right in the historic centre. Here are some distances from the guesthouse:
Can't find the answer you need? Get in touch. Our reception team is here every day to help before, during and after your stay.